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Onkgopotse R

1 reviews | Active since Sept 2015

17 Sept 2015, 12:06

A Refreshing Customer Experience!!!

In this business world where poor service has been accepted as a norm - where service providers tend to take it for granted that consumers have no say, whatsoever, in how they expect to be serviced, I would like to introduce you to Uviwe Dana.<br> <br> What a pleasure I had opening an account with her at Capitec Bank, Rosebank Mall on Tuesday afternoon! Words fail me now that I want to share my experience with the cybercommunity... but the long and short of it, is that I had a refreshing customer experience at the capable hands (and I use hands quite strongly here due to the biometrics that infested the whole process) of this consultant.<br> <br> More consultants with her attitude and aptitude is what the business world needs to retain

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Sept 2015, 07:42
Official
Hello ServiceCentriCst,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Uviwe Dana and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank

Best regards,