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Nee N

1 reviews | Active since Jul 2020

05 Jul 2018, 14:09

A little help

I tried to apply for a loan 2 Months ago and was pre approved but because my salary was not paid to my account i was denied. I tried to apply online again and was now denied. But nothing changed, except for my salary paid to my account now for 2nd Month. I want to apply with Capitec because you offer the best service, so please let me know

Can i reapply i did email Wesley but he is not responding

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Jul 2018, 14:37
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply06 Jul 2018, 08:07
Official

Good day Mrs Maree

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer