1 reviews | Active since Jul 2012
A joke that Is Capitec Bank!
I am not sure what tuck shop business is capitec bank running with our money but who waits 15 days for a debit order reversal when they have double debited our accounts?
i have been on the phone with the bank and even when they escalate nothing is done, its almost the a full month since i was double debited and still no reversal is done.
does this mean that Capitec Bank has misplaced the mandate to do a reversal when we their clients are this greatly inconvenienced with our money?
do they even know a thing about service?...
i just spoke to a consultant named Cleo at their client care department now and she had me speak to their team leader named Sahim, trust me even after talking to this team leader, I wont be surprised if there's no resolution by the end of today still!
How I hate INCOMPETENCE!!!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank