SC
Sekela C
1 reviews | Active since Oct 2018
05 Apr 2025, 09:35
A happy client
A few days ago I wrote a review about Capitec bank,I was very unhappy regarding a dispute I logged about a incorrect amount I purchased for electricity, Capitec responded and a complaint manager Kelly called me she assisted with the query, she was empathetic and definitely walked on my shoes I have banked with Capitec for many years to be honest I was considering jumping board however I'm staying thank you so much Kelly from the complaints manager for sorting out my query you are a great face for the company keep up the good work ☺️
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
05 Apr 2025, 15:10Good day Sekela
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
Capitec Bank's reply05 Apr 2025, 15:10
Official
Good day Sekela
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
