SC
Sekela C

1 reviews | Active since Oct 2018

05 Apr 2025, 09:35

A happy client

A few days ago I wrote a review about Capitec bank,I was very unhappy regarding a dispute I logged about a incorrect amount I purchased for electricity, Capitec responded and a complaint manager Kelly called me she assisted with the query, she was empathetic and definitely walked on my shoes I have banked with Capitec for many years to be honest I was considering jumping board however I'm staying thank you so much Kelly from the complaints manager for sorting out my query you are a great face for the company keep up the good work ☺️

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2025, 15:10
Official
Good day Sekela Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊 We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey. Kind regards Capitec Bank