BM
Boitumelo M
1 reviews | Active since Aug 2022
12 Dec 2023, 15:31
A disappointed client.
I experienced the most ********** service from Capitec in Protea Glen mall. As a capitec client I am very disappointed with the staff specifically a lady named Boitshoko. I actually was there to make a query with regards to a business banking account she just handed me a leaflet, rolled her eyes and told me she is in a rush if I have any questions I should rather SMS, not giving me any chance to actual question her and leave with a satisfied response and this incident took place on the 12th of December 2023. She showed no compassion for clients and rude.
Helpful (0)
Replies (4)0
Replies (4)Capitec Bank's replyOfficial
12 Dec 2023, 15:46Good day Boitumelo thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply12 Dec 2023, 15:46
Official
Good day Boitumelo thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Best regards,
BM
Boitumelo M's updateReviewer Update
12 Dec 2023, 19:31Thank you so much for your response. I'll definitely will be waiting
BM
Boitumelo M's update12 Dec 2023, 19:31
Reviewer Update
Thank you so much for your response. I'll definitely will be waiting
Capitec Bank's replyOfficial
12 Dec 2023, 21:02Good day Boitumelo thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply12 Dec 2023, 21:02
Official
Good day Boitumelo thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's replyOfficial
14 Dec 2023, 12:00Good day
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on the below link:
https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on the below link:
https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply14 Dec 2023, 12:00
Official
Good day
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on the below link:
https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on the below link:
https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint Management
Capitec Bank
Best regards,
