HN
Hlengiwe N

1 reviews | Active since Aug 2017

14 Jun 2018, 15:57

A big thanks to Nomfefe

I will really like to send a special Thanks to Nomfefe from Complaint department of Capitec , For her dedication to her Job and keeping promises , yes my query delayed a bit however she made sure that she does not give up till my query was resolved. She explained everything to me , she kept me up to date with the progress of my query . If all capitec employees were as she is , capitec would be a go to bank for most clients . Thank you so much Nomfefe .

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jun 2018, 11:23
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Nomfefe Wulane, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank