A bank that really care about itself

Item: Capitec Bank
Rating: 1
Author: Koshilan M

I was rather surprised when going to Capitec branch at Lifestyle Centurion and Reds Mall.That I must withdraw R10 000 outside as they do not allow withdrawals in inside the bank.At lifestyle there's only one ATM and a lot of unsavory character's. A tall representative of Capitec informed that there life's are at risk..But the clients funds is at risk.No security at all outside..At Reds Mall the same thing. There's more lip service than service..I am definitely taking my business elsewhere..

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Replies (2)

Capitec Bank's replyOfficial

09 Feb 2022, 08:37

Good day Koshilan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards Capitec Bank

Capitec Bank's reply09 Feb 2022, 08:37

Official

Capitec Bank's replyOfficial

04 Mar 2022, 08:21

Hi Koshilan

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply04 Mar 2022, 08:21

Official