1 reviews | Active since Feb 2014
A bank that cannot deposit...
I have about 6 branches in a 10km radius of my home. But only 3 are able to take cash/coin deposits. I've been sitting with R3000 on me, since Friday as my bank is unable to do deposits... Parow center is the only branch with a Deposita device, but because none of the other branches do this, their safe remains full a lot of the time. A smirking child of a CSC at Airport Mall, told me to go to DELFT branch to deposit which is a High Risk branch in my opinion, as well and Parow Voortrekker. For a bank that just acquired a business bank and is hoping to be the best bank in the world, this does not make sense. Capitec thrives of being accessible to all people, but if they hope to attract for business clients they must allow all clients to deposit at the safest, most convenient location for that client.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
