A bad attitude for filling the form incorrectly

yesterday I went to capitec bank to open an account for my Nephew. I was assisted by Lungile (consultant) she asked me to fill the declaration form it was around 17h00-17h25 . First, nothing was explained to me about how to fill in the form and after filling the form, apparently I had filled it wrong. to my surprise Lungile was giving me a bad attitude talking to me like I was a school child. In spite of the bad attitude I asked her how am I supposed to fill nevertheless she continues with her attitude <br> <br> I tried to explain I had filled in the way i did she wanted to hear none of that now this really got me ****ed and I told her that she must stop giving me the attitude and she ignored me and said go get another declaration form. <br> <br> Capitec Bank should start giving their stuff more training about customer service as I'd understand the attitude if I was the one who came shouting at he not the other way around. Me as the their client should not have to tolerate an attitude from them I also have my own problems at work but I do not take them on clients.<br> <br> The behaviour of this consultant showed me that it was not the first time she had done something like this and got away with i