??

Ok so i have been banking with capitec for only 2 years, i have paid all my fees i dont default on paying money back to them. But when i require assistance it is none existent. Basically they just refer you to the app and thats where the only service takes place. More or less self service, if you require a personal touch to help you better your finances good luck with getting that sort of service or help. So to the developers of the capitec bank app and automation systems, i commend you seems you are really, really good at what you do. Just a quick question for you guys if i require some advice and assistance on how to better my financial situation you know like consolidate a lowly 3000 and take out a maximum amount that i would be able to qualify for how would i go about this? Can you maybe add a feature that would make this sort of thing achievable? Its not really possible to get a simple answer from this bank otherwise