AJ
Ashwyn J
1 reviews | Active since Dec 2021
14 Dec 2021, 15:21
0
I am behond the word f... if been given a complaint department number to call and lay a complaint about my money they not going to pay back when the notes didn't come out by ATM,been trying and calling but no response no one picks up I wait hours on the phone and then when I go to the branch they keep keep on telling me the same story as soon as I get my money back I'm closing my capitec account
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
14 Dec 2021, 15:34Good day Ashwyn
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Dec 2021, 15:34
Official
Good day Ashwyn
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Feb 2022, 10:28Hi Ashwyn
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:28
Official
Hi Ashwyn
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank