JM
Jabulile M

1 reviews | Active since Jul 2015

31 Jan 2024, 20:16

*****

Last month I received a debi check from my bank (capitec) I did not know the debit order so I declined it, The following day I when to the branch and too them to stop the debit order as I have not taken anything with mtn and never will because of past experiences. I was promised that the debit order was stopped only to receive a sms for a debit order today and the money has been taken. I deemed this as *****ulent from capitec because who approved the debit order now, I am very angry, frustrated and disappointed as I was assured all is well only to be a victim of these ****mers.

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Jan 2024, 21:56
Official
Good day Jabulile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank