AP
Andrew P

1 reviews | Active since Oct 2014

23 Apr 2015, 18:22

8 DAYS NOTHING DONE!!!

SICK AND TIRED---16/4/2015 WENT TO GREENSTONE BRANCH FOR THEM TO VERIFY MY EMPLOYEE DETAILS AND TO LOAD ON THE SYSTEM, THEY COULDNT DO IT HAD TO BE FORWARDED TO HEAD OFFICE.....TODAY 23/04/2015 GET A CALL TELLING ME COMPANY DOESNT EXIST------SEND THE COMPANYS REGISTRATION PAPERS, AND GOT TOLD THE SAME PROCESS IS TO BE FOLLOWED, ANOTHER 8 DAYS WAIT...COULD SOMEONE FROM THE BANK PLEASE EXPLAIN THIS **** TO ME!!!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Apr 2015, 08:14
Official
Hello Andrew0001,

I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank

Best regards,