8 Consultants, 45 emails and 27 Days later

When did service at Capitec get so bad. I’ve been a client of Capitec for almost forever now and I’ve never had to beg for assistance like this before. I'm very saddened by the ‘you not my client I won’t help you‘ attitude and I’ll get so and so to call you .. pass the buck approach at Central Credit Direct. I received over 4 online/telephonic pre approvals but after 27 days of waiting. I knew it would change. But Regardless of the outcome of my request, the least you could do was acknowledge an email or me as a client. The impersonal email I received after I made over 20 calls to you was the ultimate disappointment.