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Wandise B

1 reviews | Active since Mar 2025

06 Mar 2025, 08:31

*****/****

Very disappointed in Capitec Business unit, an amount of R10 000 went out of my business account, I called within hours the incident happed on 4 March, there’s no sense of urgency when I called, they only keep on giving me useless cases numbers telling me about investigations. Open Capitec business account at your own peril. The support is disgusting. I have banked with Nedbank for my other business since 2020 I have never had funny transactions, I only joined capitec business in October last year but already there’s funny things that capitec doesn’t want to account for . Which am starting to believe it’s their inside job, as I only have one beneficiary in that account how did the money go without me adding a beneficiary, Capitec I want my R10 0000 not call references

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Replies (2)
Capitec Bank
Capitec Bank's reply06 Mar 2025, 08:35
Official
Good day Wandise. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
WB
Wandise B's update07 Mar 2025, 14:06
Reviewer Update
No feedback from Capitec, not even an SMS or an email that is informing me about the status of my case, when I call, they keep on telling me the case is in progress or escalated, it is Friday today the case was reporting Tuesday, still no tangible response, I see why they suddenly opened business bank accounts so that they can ***** from. Who authorised the R10 000 transection without the being saved as beneficiary, where is their famous selfie security feature when you send money. CAPITEC BUSINESS BRING MY R10 000 back!!!!