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Ntokozo N

1 reviews | Active since Feb 2026

01 Feb 2026, 21:06

*****

I had a very bad experience with capitec bank these days these day on the 20th january i bought mtn data using capitec app but i didnt receive data and the problem is on capitec since mtn did not receive money from Capitec secondly i made payshap using Capitec to Nedbank but he did not receive payment i made payment last week on the 24 even now he havent receive any payment i contacted capitec but they told me to wait 24 its been days waiting. Im not Happy at all i dont even know where can i get help to receive my money back

0
Replies (4)
Capitec Bank
Capitec Bank's reply02 Feb 2026, 06:01
Official
Good morning, Ntokozo
Capitec Bank
Capitec Bank's reply02 Feb 2026, 06:02
Official
I’m truly sorry to hear about the experience you’ve had. I completely understand how frustrating and stressful this must be for you, especially when you’re expecting your payments and data to reflect immediately. 💔🙏
Capitec Bank
Capitec Bank's reply02 Feb 2026, 06:08
Official
Kindly chat to us on WhatsApp or you can make an in-app call, it is free. We will be happy to assist you🙏❤️
Capitec Bank
Capitec Bank's reply02 Feb 2026, 06:11
Official
Thank you for contacting Capitec Bank. Have a lovely day further. 💕 🌟 🌸