FJ
Fairlynne J
1 reviews | Active since Sept 2023
07 May 2024, 16:22
*****
I am so angry I can rate my experience a -1.Last week I visited Bara mall capitec because all of a sudden my notifications just stopped.I told this lady that assisted me,i need notification and I DONT HAVE THE APP BUT SHE INSISTED ITS MY MESSAGE SETTINGS.SATURDAY MY HUSBAND SUBSCRIBED TO NETFLIX AND WE WAITING FOR AN AUTHORISATION CODE AND NOTHING!!!BUT MONEY WENT OUT OF MY ACCOUNT!!!!I DONT GET ANY NOTIFICATION AND THIS IS CRAZY!!ITS A RISK!!FIX THIS!sOMEONE CAN BE DE*****ING ME BECAUSE I CANNOT SEE WHAT IS BEING TAKEN OUT OF MY ACCOUNT OF CARD
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Replies (2)
Capitec Bank's replyOfficial
07 May 2024, 17:15Good day Fairlynne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply07 May 2024, 17:15
Official
Good day Fairlynne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
FJ
Fairlynne J's updateReviewer Update
16 May 2024, 17:05The guy contacts me that he called but i told him to call at 1pm.Meanwhile no notification is ever sent while transactions go off my account!What *******!
FJ
Fairlynne J's update16 May 2024, 17:05
Reviewer Update
The guy contacts me that he called but i told him to call at 1pm.Meanwhile no notification is ever sent while transactions go off my account!What *******!