64c accumalated to over R2000

To whom it may concern: my initial problem with capitec bank is I had a loan with them since 2016 in 2018 I went into nedbank for a consolidation loan which was approved , nedbank paid the large amount but left a 64c credit . Capitec did not contact me regarding this balance and they allowed it to accumulated interest. A year later capitec decides to deduct 1837.17 from my account without notice. How did 64c accumulate to over R2000 in 12months ? And why did I receive no SMS email or phone call.

I have emailed capitec with regards to lack of communication. I have still not received feedback regarding my query but an SMS was sent to my phone regarding a balance on my loan . Why did I not receive any sms or notifications since last year. Or why did 64c accumulate that much interest. Please reply within 20days as I am taking this up to the banking obudsuman.

Y mahabeer

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