EM
Esihle M
1 reviews | Active since Jan 2022
09 Jan 2022, 21:12
5000 Rands
A Company Ref ADCAP , VN took an amount of 5000 rands from my account unauthorised,I went to CAPITEC BANK to complain and ask them to Despute the money back since I did not agree to that transaction,I was told they can not Despute the money because it’s debit order,they told me to call the company (*******) ask them to reverse the money,I have no details if this ADCAP company,I am frustrated and need help urgently.I am single parent of two I need to buy uniform for my kids.
PLEASE HELP ME HAVE MY MONEY BACK ESIHLE MATHONTSI ***
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Replies (2)
Capitec Bank's replyOfficial
10 Jan 2022, 05:51Good day Esihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply10 Jan 2022, 05:51
Official
Good day Esihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
25 Feb 2022, 07:34Hi Esihle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply25 Feb 2022, 07:34
Official
Hi Esihle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,