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chris G
1 reviews | Active since Apr 2012
30 Mar 2016, 10:16
5 TIMES TO CAPITEC AND STILL NO HELP
I went to apply for a loan and they sent me back 5 times regarding all different things. could they not tell me what they need all at once ? PATHETIC SERVICE FROM CAPITEC . USELESS CONSULTANT. Beggars on the street will do a better job. u guys need a wake up and trained properly . people dont have time to come everyday to capitec - this is more like a filteration system !!! disgusted
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Capitec Bank's replyOfficial
30 Mar 2016, 12:57Hello Tiger777,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply30 Mar 2016, 12:57
Official
Hello Tiger777,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank