KO
Ken O
1 reviews | Active since Jan 2020
12 May 2020, 11:57
5 Stars service
The Matter has been amicably resolved and I am more than happy, with the outcome. I was contacted very same morning by Jolene Titus, Acting Regional Manager, Operations from Capitec Bank. She organised and set up a date to meet her, at the Branch. this was done via an E-Mail , and followed up with a personal call. Pity the Lock Down put paid to our arrangements, but another phone call to her and we rescheduled for this morning. Reinhardt was an absolute star, well informed offered alternative options which completely met with my needs. Many many thanks to you both
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Replies (1)Capitec Bank's replyOfficial
12 May 2020, 14:13Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Jolene Titus and Reinhardt, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply12 May 2020, 14:13
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Jolene Titus and Reinhardt, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank
