BM
Bafana M
1 reviews | Active since Jul 2022
16 Aug 2022, 07:49
***5
This is my third post here. I only receive attention only after posting my story then later on I don’t get my issue resolved.
I am so disappointed with your poor service that no body deserve. I received email and call from Robin Advising me that my issue has been resolved and closed only to find Out it’s a pure lie. I am even tired of sharing my issue. Capitec should just consider reprofiling.
Even complaints management department failed to assist me. I always call in to follow up on which it’s something they should do... might as well move to average bank with fees and good service.!!
A simplest query lasts for almost two months with no solution yet you claim to have professional staff!! 😫🥶
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Replies (1)Capitec Bank's replyOfficial
16 Aug 2022, 08:23Good day Bafana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Aug 2022, 08:23
Official
Good day Bafana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
