GJ
Gerhard J
1 reviews | Active since Dec 2019
05 May 2026, 13:02
*****
I am at Capitec Savannah Polokwane. They kloon my bank card at the ATM at Capitic Savannah. Someone take my hall salaris out of my Capitec Acount. When i open n ***** case at Capitec they send me a sms Unfortunately we have not been able to get your money back. We relise this is not yhr outcome you wanted and we are sorry for your loss. I was at the ATM wail i was bussy cancel my card but rhe one is n cash with draw and the ather one was a transaction made in Johannesburg wail i stand in front of the atm. I did open a case at thr police i did fone thr bank hove the case number but the bank told me that they can not help me sorry.
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Replies (1)Capitec Bank's replyOfficial
05 May 2026, 14:45Hello Gerhard
To assist you fully with your query, we kindly ask that you contact us directly on our WhatsApp support line: ***, call ***, or use the Capitec App to call us in for free. This is to ensure we can verify your details securely and protect your account information. We sincerely apologise for any inconvenience this may cause and appreciate your understanding.
Capitec Bank's reply05 May 2026, 14:45
Official
Hello Gerhard
To assist you fully with your query, we kindly ask that you contact us directly on our WhatsApp support line: ***, call ***, or use the Capitec App to call us in for free. This is to ensure we can verify your details securely and protect your account information. We sincerely apologise for any inconvenience this may cause and appreciate your understanding.
