CL
Chantelle L
1 reviews | Active since Jul 2023
26 Apr 2024, 07:45
*****
Your bank is truly *************, on the 23rd of April I made a cash send voucher, upon redeeming the money it was short of R100 which is a lot to me . I enquired at Capitec branch and I am yet to be refunded, This is wrong how are we supposed to trust to keep big sums of money , if you ***** from us?!!
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Capitec Bank's replyOfficial
26 Apr 2024, 11:01We're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.
Capitec Bank's reply26 Apr 2024, 11:01
Official
We're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.