RM
Ross M

1 reviews | Active since Aug 2012

05 Aug 2022, 16:03

48 Hour App down time CANT TRANSACT!!!

Capitec banking down for 48 hours!!!! I need to run urgent payments and cannot do anything!!! this is ridiculous, your whole IT Engineering team should be fired.

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Aug 2022, 17:13
Official
Good day Ross  

We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience. 

Kind regards 

Capitec Bank
RM
Ross M's update05 Aug 2022, 17:43
Reviewer Update
You have said this in every other response to your 1000s of complaints.

It's simple outsource developers that can actually get your system running and fire all your current IT engineers, If it takes more than 12 hours to rectify an IT issue then they don't know what they are doing