VL
Vinolia L
1 reviews | Active since Apr 2019
07 Dec 2019, 10:51
40day old debit order
Honestly do not understand the 40day old reversal policy. The debit order is 42days old and I can't be assisted, the amount is R1300 and they telling me I just lost it its gone. I need serious assistance. I am not happy at all with the service
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Replies (2)
Capitec Bank's replyOfficial
09 Dec 2019, 12:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply09 Dec 2019, 12:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
09 Dec 2019, 14:36Good day Vinolia L
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply09 Dec 2019, 14:36
Official
Good day Vinolia L
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank
Best regards,