40 day debit order reversal policy sucks!

I have a problem with Capitec Bank's 40 day debit order reversal policy. It recently came to my attention that two companies whom I don't have any relations to, have been debiting R99 from my account since August 2016. I went to the branch on the corner of Riebeeck and Adderley Street and they informed me that they can only reverse unauthorised debit order dating back 40 days. They also gave me the contact numbers of those companies. I contacted them and they didn't give me the time of day, didn't even ask my name to check their systems. I called their call centre and they gave me reference number for the call #582069 and said they will try to get more information about these companies. I am still waiting for the call back. I reversed the two payments that I was allowed to according to their policy and they charged me R25 per transaction. I also blocked the debits. To my surprise those same people did it again this month. I would like Capitec to investigate those people and also I would like every single unauthorised payment that went through to be refunded to me. It amounts to R1600 that I have been ****** of and because it is less than R100 I do not get sms notification