4 weeks on a credit card application

<p>4 weeks ago i app**** for a credit card at capitec. They made life so difficult by refusing to call my boss's cellphone to do a employment check as all our HR people were on leave. About two weeks went by and we heard nothing. My husband followed up and he was told they are still trying to do a check. When we were at the bank to draw money last weekend the consultant saw us and asked when our offices will be open. We said they have been open all the time. He said he will call them on monday (9th jan). I asked him if will call me and update me and he said yes. Today is the 14th january, still no response, no credit card, nothing. I am so furious and so dissapointed.</p>