1 reviews | Active since Oct 2019
32day **** by Capitec
My wife recently opened 32day account with capitec ,apparently there is an immediate withdrawal of which allows you to withdraw whenever you have cash need emergency. She has emergency last on the 6th of September, whereby she has to take our son to the Dr for some operation now she has another emergency whereby her father is critically ill and need cash to take him to specialists,to her surprise she was told that she can't access her money anymore since she withdrew some funds this month.
I believe immediate withdrawal has penalties why would they refuse to give her money for emergency wherelse she has some funds in her account she doesn't mind been charged the penalty fee since she wants her father to live.
Since they refused her to access some of her funds can they atleast close down the account and give her money back and stop doing business with her.
This is ****ming people because this was not explained to her as to how many ti.e do you have to withdraw per month. What you guys want is ****ming people off their money. Can someone please call her on this number *** she really need this money she can't wait for another 32days
Why is Absa allowing clients to withdraw on multiple occasions as long as you agree to pay penalty fee
Please someone fix this issue she really need these funds to save someone's life
Nancy Tebogo Mogale Manyama
Apparently this according to customer service can not be undone ,but then the lady called Nokulunga said it can be done bit they will have question about it. What the hell is capitec playing with it's clients.
She is not asking money from you what she wants is a portion of her money which she saved with you guys. It really shows that capitec has never and will never care about it's customers. The service centreis so unprofessional. I've been using capitec for more than 10 years but this kind unprofessionalism has gotten me to think that my money is not save with them.
They failin to help the client foe something that they should hav agreed with the client on penalties and stuff that's it. Afte this incident I will never advise anyone to join capitec.
Apparently this according to customer service can not be undone ,but then the lady called Nokulunga said it can be done bit they will have question about it. What the hell is capitec playing with it's clients.
She is not asking money from you what she wants is a portion of her money which she saved with you guys. It really shows that capitec has never and will never care about it's customers. The service centreis so unprofessional. I've been using capitec for more than 10 years but this kind unprofessionalism has gotten me to think that my money is not save with them.
They failin to help the client foe something that they should hav agreed with the client on penalties and stuff that's it. Afte this incident I will never advise anyone to join capitec.