30 days paused account and can't access my money..

It is more than a month now ... My account is paused and I can't access my money. Debit orders are rejecting because Capitec decided to close my account. My credit profile is messed up... I sent all the documents they required but still can't get my money. I asked them to open my account so that I can transfer my funds to FNB and they refused... Capitec is making profit with my funds ...