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Tammy A
1 reviews | Active since Feb 2014
17 Dec 2023, 20:48
3 years still can get A CAPITEC card. IT issue.
I was notified that this issue was resolved last year via telecom. Friday I went to Capitec canal walk to see if I can get a card... Same issue Persists.. Please update your system. Seeing as though your IT department can't remedy the situation let me help and guide you.
1stly. The system shows my DOB is 25/08/9999 It should read 25/08/1989 2ndly. It shows as *Passport* it should read as *SA citizen.*
Trust and hope this helps in resolving the problem that's been going on for almost 3years.
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Replies (2)
Capitec Bank's replyOfficial
18 Dec 2023, 07:17Good day Tammy
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Dec 2023, 07:17
Official
Good day Tammy
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Tammy A's updateReviewer Update
29 Dec 2023, 10:47No resolved! Remove the guardian finger prints. They not mine I'm not going to waste my time in a branch to remove finger prints that belong to someone else. Waste 3hours of my life because of your IT ISSUE. 3YEARS LATER, SAME PROBLEM
TA
Tammy A's update29 Dec 2023, 10:47
Reviewer Update
No resolved! Remove the guardian finger prints. They not mine I'm not going to waste my time in a branch to remove finger prints that belong to someone else. Waste 3hours of my life because of your IT ISSUE. 3YEARS LATER, SAME PROBLEM