3 weeks for a simple query - pathetic service and systems

Terrible turn around times in resolution of queries, stupid backward ATM systems that can’t even detect how much cash was dispensed when one transacts. A query dating back 4 weeks back is still pending, how pathetic is that for a “world class” service provider 🤷🏽♂️ Honestly I can’t wait for the query to be resolved so I can change banks because cheaper isn’t always better now I’ve learnt.

I wonder how their funeral cover turn around times are like at claims stage - surely as pathetic as the main service they offer I’m driven to conclude.

#cashsend ***** #back ATM systems