TM
Thozama M
1 reviews | Active since Jul 2023
06 Mar 2024, 07:23
3 Months of No Communication just a blocked account
Capitec blocked my account 3 months ago. They told me to submit documents to which I did and I was told the process would take 5 working days, and that 5 working days turned to 3 months of no feedback and just a none working account. I’m very disappointed with this bank and it’s horrible customer service.
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Capitec Bank's replyOfficial
07 Mar 2024, 13:21Good day Thozama
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Mar 2024, 13:21
Official
Good day Thozama
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank