WR
Winni R

1 reviews | Active since Mar 2019

04 May 2019, 12:49

3 months nothing done to my freezed funds.

Ref# ********** 7 .My account was blocked on the 16 feb 2019 till now i have not been assist in unblocking it on suspicion of a R2000 transfer from investment to savings . Was refered to Tando Mfengwana to assist me in which i did explain that the trasfere is from investment (capitec) to savings (capitec) .The ve proof through their system and ability to see that since they got access of my account, as of me i cnt coz i am blocked. I call investigation department to find out how far abaut the process they keep on telling me they ll come back to me but they dont .I explained to Tando he also sayed he will come back to me .till now its 3months my funds are freeezed .i cnt let capitec ******* to ***** my money like them and let them like that.

Please release my money and you keep your account .i am done en feed up with you ppl.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 May 2019, 11:53
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank