***3

On the 25th of June 2021,i sent a cash send of 150,the machine wrote an unknown service, but when i checked on my phone app money showed redeemed ?and i went to the capitec branch in walmer park Port Elizabeth on the 29th of June and i was given the refrence number ***3, i was told to come back after 7 working days the case would be solved, on the 08July i went there again, the lady by the name of Luviwe confirmed to me that the ATM always has a problem, the people always go there for complaints and she also told me that i will have to wait longer for the case, where as i was told just after 7 working days my case would be solved, i am so frustrated because at this point in time every cent count,,we don't have money to play around with.