1 reviews | Active since Jan 2017

09 Mar 2017, 20:10

2nd Disappointing and unsatisfied service.

<p>i deposited my cheque in on 25 february 2017. why the hell must 1 wait for 7 to 14 days if other banks hardly reach the 7th day. </p> <p>the other banks charge r25 for clearance and u need no docs jus the r25 must be paid or deducted from money after cheque cleared.</p> <p> </p> <p>and please stop with ********* adverti*****t. i sent a complaint via the website and submitted. </p> <p>why advertise a consultant will come back in 24hrs whereas no one did. its almost 48 hrs. </p> <p>pathetic. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Mar 2017, 08:28
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank