TM
Thabang M

1 reviews | Active since Jun 2015

23 Aug 2024, 17:49

25th and Month Too Much For Them

I wish I could give zero.

You would think a NATIONWIDE bank would realise they have a HUGE influx of payments going in and out on certain days, such as 25th pay day and month end and make a PLAN to make sure the app, ATMs and cards all still work even during the peak traffic days.

How can this happen every single month end and you still haven’t found a solution? It is pathetic.

It is ridiculous!

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Aug 2024, 09:04
Official
Good day Thabang, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.