24hr hold on internet banking without warning

What absolute horrible service from nadisiwe and her absolutely useless manager!! I swich off my internet banking to keep my own money save inbetween transactions. Now a 24hr hold has been placed on my internet banking and I cannot use it. This effectively makes my money unsave for 24hrs as I need to keep internet banking open while waiting for #Capitec to approve the use of my own acc. After I have used it, if I swich it off again, I will have the same 24hr hold again, unless I leave the internet banking swiched on, effectively leaving my acc open!! In the meantime I cannot have my order go out and their only answer is "ahh sorry, ask someone else with an active internet banking account"

How is this keeping my money save???

#CAPITECSUCKS