24 hour notification would have been nice

I received an sms from capitec last night at 22:04 saying that my account has been put on hold. I would have liked to receive at least 24 hour notice. Capitec is now the one dictating terms to me about the use of my money?! I went into the bank to ask what was going on and i didn't get an answer they just said sometimes the bank does that so they can get you to verify your details. Why didn't they email me or better yet send an sms telling to come in to verify my details instead of putting my account on hold?? Poor customer service, your employees are uninformed and you have denied me access to my money. How is any of this fair on me, i have responsibilities you cant just decide one day that you want me to 'verify my details' and then tell me at 22:04 at night. No man no its unprofessional and i am very annoyed. I would like to close that account right now!!