JV
Judith V
1 reviews | Active since Sept 2015
21 May 2021, 10:56
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end 2019 I got signing authority on my son's account and have a card with his acc number and my name on. My son now resides in New Zealand. His account is 'Active Dormant Acc' 'Client account is unclaimed'. I have been trying since 2020 to get this account sorted out and nobody seems to be able or willing to assist. Many visits to the branch with it being reported/phone calls to the international number. NO RESULTS. I would really appreciate it is someone could sort this out.
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Replies (1)Capitec Bank's replyOfficial
21 May 2021, 11:16Good day Judith
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply21 May 2021, 11:16
Official
Good day Judith
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
