JV
Judith V

1 reviews | Active since Sept 2015

21 May 2021, 10:56

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end 2019 I got signing authority on my son's account and have a card with his acc number and my name on. My son now resides in New Zealand. His account is 'Active Dormant Acc' 'Client account is unclaimed'. I have been trying since 2020 to get this account sorted out and nobody seems to be able or willing to assist. Many visits to the branch with it being reported/phone calls to the international number. NO RESULTS. I would really appreciate it is someone could sort this out.

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Replies (1)
Capitec Bank
Capitec Bank's reply21 May 2021, 11:16
Official
Good day Judith 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
 
Kind regards Capitec Bank