1 reviews | Active since Aug 2019
2 URGENT SPECIFIC QUESTIONS_ REQUIRING SPECIFIC ANSWERS in writing WITHIN 8HRS...
2 URGENT SPECIFIC QUESTIONS_ REQUIRING SPECIFIC ANSWERS in writing WITHIN 8HRS... 1. Why has my R1000 deposit, which was done on the 17th Dec 2021 (17/12/2021) from my FNB account not reflecting in my CAPITEC *** account, yet? Today is already the 23rd December 2021 (23/12/2021)... NB: I am not referring to the R1000 internal Capitec Transfers.
2. Credit Card Account no: *** - why was the R791.24 debit order not collected from my account? INSTEAD: My Straight Balance went from R-168.99 to a straight balance of R 777.38 Straight Balance. AND without consultation... you have scheduled a Payment by debit order: 15/01/2022 R 1 568.62 increasing my Current balance: R-28 464.08
You have violated my rights, but going back on the legal arrangement, I made to pay R791.24 for 48 MONTHS.
Please respond urgently... or correctively (meaning fix it) or in writing. Do not call me...
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
My R1000 payment from my FNB account has still not been deposited. This is infuriating... I have my proof from FNB that the funds were indeed transferred.
The credit card query has also not been attended to...
I appreciate the holidays may have slowed things done, but...
My R1000 payment from my FNB account has still not been deposited. This is infuriating... I have my proof from FNB that the funds were indeed transferred.
The credit card query has also not been attended to...
I appreciate the holidays may have slowed things done, but...
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank