JS
James S

1 reviews | Active since Jun 2022

06 Jun 2022, 04:06

2 months of waiting for ********** online transactions¡!!!!

Oh my God! Capitec is really messing my life up...... literally. I have a number of online transactions that amount to 2000 some odd, post the ridiculous R80 rand transaction fee for reversals. It's close to two months and I'm given the same old lame excuse of some kind of backlog in the card dispute department. Guys, please get your house in order and do the right thing.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jun 2022, 06:42
Official
Good day James

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank