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Bongani X

1 reviews | Active since Jan 2022

18 Jan 2024, 13:42

2 months installment added to my personal loan that I did know about

I have done a personal loan at capitec bank in 2018 of February of an amount of R131000,00 for 36 month of I which my installment was R5700 a month in same year 2018 of June I have done a reschedule agreement with the bank the reduce the installment to be R3899 a month and the increase the loan terms to 72 months of which my last payment of an installment is on 2024/01/31 due to my contract loan with capitec bank but when I check on my capitec app and sms that they send to me they tell me that I am left with 3 months installment payment with them and I have never miss any payment I have our agreement contract and the recordings

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jan 2024, 15:37
Official
Good day Bongani we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank