*****

I am honestly so disappointed with Capitec for allowing unauthorised debits on my account and refusing to assist. It was said that if a debi check is outside the authorised mandate than it would be reversed in the branch. This debit order was authorised 2 years ago when I was still getting my salary paid into my Capitec, I have moved my salary to a different bank 2 years ago. Please explain why the debit order went through as I never recently took a loan that was paid into the Capitec account and worse over a once off Debi check mandate that was approved in October 2021