NL
N L
1 reviews | Active since Aug 2018
08 Jan 2024, 14:17
*****
I had a credit card with capitec which was handed over during covid due to non-payment. In 2021 I cleared the account and Capitec was notified. Debit orders stopped but this year I started being debited. I called in and was passed from pillar post. No answer. I was given the *** that no one seems to know anything about. This matter resulted in the account reflecting in my credit report as open when for almost 2 years is was closed / inactive.
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Capitec Bank's replyOfficial
08 Jan 2024, 18:27Good day
N Phoenix we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
N Phoenix we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply08 Jan 2024, 18:27
Official
Good day
N Phoenix we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
N Phoenix we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
NL
N L's updateReviewer Update
23 May 2024, 13:53This was not resolved as it should have been! I gave Capitec the benefit of the doubt and over 3 months thinking the will rectify my credit report with the bureau.
NL
N L's update23 May 2024, 13:53
Reviewer Update
This was not resolved as it should have been! I gave Capitec the benefit of the doubt and over 3 months thinking the will rectify my credit report with the bureau.