EJ
Elroy J

1 reviews | Active since Feb 2018

07 Feb 2018, 12:28

14days cheque

Im dissapointed with capitec. I have to wait 14 days for my cheque to be paid out I thought it was just 7days and the response was if i want my money earlier i have to get a letter.ridiculous!!! Is this how you treat your customers.

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Feb 2018, 14:38
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply13 Feb 2018, 10:13
Official

Good day


I tried contacting you on the details provided but to no avail. Please note that the matter is closed on our side, should you wish to continue with the matter kindly contact Complaint Management on ***.

Nwabisa Tom

Complaint Management

Capitec Bank

Best regards,