NH
Naziem H

1 reviews | Active since Jan 2013

02 Mar 2017, 13:34

14 days to clear a cheque !!!

<p>I was advised it take 7 working days to clear a Cheque issued to me.</p> <p>After waiting 7 working days the money still did not reflect and i called in only to be advised it takes 14 working days - Are you guys for real ? in this day and age ?</p> <p>If Capitec want to take over my Salary and investments , they really need to think intellegently as they are chasing customers away . One person say one thing , the other person says something else - all courstesy of your customer care call centre</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Mar 2017, 14:35
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank