PC
Phumzile C

1 reviews | Active since Dec 2017

06 Dec 2017, 07:36

14 days of cheque clearence while I am hungry today

This thing is really unfair I thougth capitec was the best but, am starting to doubt. First time I reported the poor service with the bad attitudes from the tellers. Now my employe deposited a cheque for me and they say it will take 14 days to be clear. How would survive two full weeks. No No No. I think I am lost. I made a wrong choice.

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Dec 2017, 10:17
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

PC
Phumzile C's update06 Dec 2017, 12:31
Reviewer Update
indeed I will appritiate that.