14 Day Salary Cheque Clearance

<p>I was paid by cheque for my final salary payment.</p> <p>On Saturday 01 October, I deposited the cheque at Walmer Park branch. I was assured, by Chantelle, that the cheque clearance department would confirm employment on Monday 03 October and clear the cheque accordingly.</p> <p>By Tuesday 04 October, the payment still had not been cleared. I was informed, by Justin, at the Grand Central Cape Town branch that the cheque was deposited and would take 14 days to clear. </p> <p> </p> <p>This is unacceptable, as it is now 06 October, and I still have been unable to pay my rent. My landlord has begun eviction procedures.</p> <p> </p> <p>I am very disappointed in the service from Capitec, as I have been a loyal customer for years. I could have cashed the cheque at Standard Bank, as it was uncrossed and paid to order, instead, I chose to give Capitec the business. They are now able to lend against that amount, and I receive NO benefits, thereof.</p> <p> </p> <p>I expect a reply and resolution.</p>