100 airtime *****

Ok i bought MTN airtime on the 8th Aug,the airtime was debited from my acc but not credited to my MTN,I reported the matter to MTN they told me they cannot see anything on their site,I shoul contact the band for *****ulent,I did as told and I wanted my money back,instead capitec sent me an email to say the money was credited back to MTN,I called MTN they advised they see nothing on their site,why Capitec should credited my money to them when I want it back,oam not happy because it's clear the money is with capitec they don't wanna give me back.